If you would like to arrange a return, please contact us:
Customer Service Department on 1800 33 88 88
Email: [email protected]

Our customer service team will help to arrange the return of your product. You must return the goods in their original packaging along with all included accessories and bonus products (if any).

See our full terms and conditions.

Most of our products come with a 12-month warranty. For more details on specific warranty coverage, please refer to our Warranty Page. Certain products may have their own warranty terms, which can be found under the “Warranty” tab on the individual product page.

Free Shipping:

• Enjoy complimentary shipping on orders over $150.

Estimated Delivery Times:

• Sydney/Metro Areas: 2-4 working days.
• Other States and Non-Metro Areas: 5-7 working days, with up to 10 working days for Western Australia.

Shipping Carriers:

• Our parcels are dispatched via Australia Post, Aramex, or Toll, ensuring reliable and efficient delivery.

Delivery Conditions:

• Please note, we do not ship to PO Boxes or Parcel Lockers.
• Parcels may be left in a safe place unless otherwise specified.

Premium Shipping:

• For urgent deliveries, we offer a Premium Shipping option. Orders placed before 12 pm will be shipped the same day for expedited delivery.

Standard Shipping:

• For all other shipments, Standard Shipping terms apply.

Pestrol: Australia's Foremost Expert in DIY Pest Control, Gardening, and Home Solutions

For over 20 years, Pestrol has been a trusted name in Australia, specializing in home and garden products. Renowned for our expertise in both DIY pest control and gardening, we offer innovative and effective solutions that not only manage, prevent, and eliminate pests but also support and enhance your home’s outdoor environment. From pest repellents and traps to a comprehensive range of gardening essentials, our products are designed to enrich soil health, protect plants, and foster thriving gardens. Pestrol’s commitment to quality and safety has made us the go-to choice for households and businesses across the country, ensuring that your home and garden are both beautiful and well-protected year-round.