OUR LOCATION

Unit 1, 64 – 66 Burrows Road
Alexandria NSW 2015
AUSTRALIA

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CONTACT US

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Free Call:

1800 33 88 88

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Phone:

+ 61 2 9016 4531

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Fax:

+61 2 9475 4335

BUSINESS HOURS

Monday 09:00 – 17:00
Tuesday 09:00 – 17:00
Wednesday 09:00 – 17:00
Thursday 09:00 – 17:00
Friday 09:00 – 17:00

Frequent Asked Questions

SHOPPING INFORMATION

We ship most of our parcel with Australia Post.

For Standard Shipping:

  • Sydney/Metro 1-2 Working Days
  • For other states and non-metro areas: 5-7 Working Days (up to 10 Working Days to Western Australia)

Delivery to PO Boxes, Parcel Collect and Parcel Lockers available.

Parcels are subject to safe drop unless requested otherwise via Australia Post on in the delivery comments.

You dont need to open an account when placing an order and can checkout as a guest.

You can change your shipping details by logging in and going to your account page.

Otherwise, please contact us on 1800 33 88 88 and we can do it for you.

We do not store your credit card details on file.  We use Commonwealth Bank as our secure payment gateway and all the credit card transactions are made through their secure gateway.

For cannot ship flammable goods overseas.

For all other items we can ship world wide.

 

SHOPPING INFORMATION

If you received a wrong item, please call us on 1800 33 88 88 and one of our support staff will arrange to get the correct item to you straight away.

We offer assistance with any product that you have purchased from us.  Please contact us on 1800 33 88 88 for customer support or simply chat with us online.

If it happens that your order arrived damaged, please contact us on 1800 33 88 88 to arrange for a new item to be sent out to you.  We will also arrange for a damaged item to be returned to us.

If you would like to cancel your order, please contact us straight away, so your item does not get dispatched.

We will refund via the same payment method within 7 Business Days.

If you would like to change your order, we can do that for you over the phone.

Please contact us on 1800 33 88 88.

All of our products are in stock, unless stated otherwise on the product page.