From Our Home to Yours:

Pestrol Australia takes pride in dispatching your orders from our headquarters at 86 Biloela Street, Villawood; Sydney NSW 2163, ensuring every package is sent with care and attention.

We are committed to delivering our range of Pestrol products across Australia, catering to both residential and business addresses. We kindly ask that you provide a delivery address where someone will be available during business hours to ensure the safe receipt of your order. In situations where delivery is attempted and no one is available to accept it, but a safe drop-off point is present, couriers are instructed to leave the parcel securely at your location, with the delivery status updated to “Authority to leave at the front door.” For Australia Post deliveries, if you’re not available, a notification card will be left, and your parcel will be taken to the nearest Australia Post or Parcel Connect Agent for you to collect at your convenience.

For deliveries handled by Aramex and Toll, if no safe location is found and no one is available to accept the parcel, the driver will make several attempts before the parcel is returned to our facility.

A Kind Note: When you opt for your parcel to be left at your specified address without a signature, we place our trust in the safety of the drop-off point. However, we kindly remind you that the security of the parcel then falls under your care.

International Shipping:

International Shipping Rates: For our global Pestrol community, we offer international shipping with a standard fee of $100. This ensures that our wide range of Pestrol products can reach you, no matter where you are in the world.

Product Restrictions: Please note, certain items in our catalog, especially those classified as hazardous or dangerous for transport, may not be eligible for international shipping. This is in compliance with international shipping regulations to ensure safety and legal adherence across borders.

Shipping Limitations: We reserve the right to decline shipping for products that are either too heavy or exceed a reasonable cost threshold for international courier services. Our commitment is to provide a feasible and reliable delivery option, but in instances where the product’s weight or shipping cost becomes prohibitive, we may need to cancel the order or suggest an alternative solution.

Your Options: Should any issues arise with your international order due to product restrictions or shipping limitations, we will promptly contact you to discuss available options. This may include modifying the order to exclude non-shippable items or exploring different shipping arrangements.

We appreciate your understanding and cooperation as we navigate these necessary precautions and policies to ensure a smooth and compliant international shipping process. For any questions or concerns about shipping specific products internationally, please don’t hesitate to get in touch with us.

Understanding Your Shipping Options with Pestrol

At Pestrol, we strive to offer shipping solutions that cater to your needs, ensuring that your order arrives safely and efficiently. Here’s how our delivery charges are structured:

Standard Delivery Across Australia:

Enjoy the convenience of our standard tracking delivery service for a flat rate of just $10.00, no matter where you are in Australia. Better yet, we’re delighted to offer free shipping on orders over $150. We aim to dispatch your order the very next business day, or within 2-3 business days, making sure your Pestrol products are on their way to you as swiftly as possible.

Premium Dispatch – Fast and Trackable: (jump the queue)

For those who need their items even sooner, our Premium Dispatch option is the ideal choice. At a fee of $24.75, this service ensures your order is dispatched on the same day if placed before 12pm. This trackable service means you can keep an eye on your shipment every step of the way, providing peace of mind and convenience.

Choose the option that best suits your needs, and rest assured that we’re here to make your Pestrol experience as smooth and satisfying as possible.

Your Pestrol Order Delivery Timeline

At Pestrol, we’re committed to getting your products to you as quickly as possible. Here’s what you can expect after placing your order:

Premium Dispatch: If you’re eager to receive your items swiftly, you’ll be pleased to know we offer SAME DAY dispatch for orders placed before 12 pm. Opting for Premium Dispatch ensures your products are on their way to you without delay.

Standard Shipping: For those selecting Standard Shipping, we aim to have your order dispatched within 1 to 4 business days. This option is perfect for those who prefer a balance between efficiency and cost-effectiveness.

Promotions and Free Shipping Events: During these special times, we work diligently to dispatch all orders within a few business days. Your excitement for our products is matched by our eagerness to deliver them to you promptly.

Stock Availability: On the rare occasion that an item you’ve ordered is not immediately available, the same-day dispatch may be affected. Rest assured, we will keep you informed and make every effort to dispatch your order as quickly as possible.

Our Operating Hours: Please note that our dispatch timeline does not include weekends. Pestrol’s dedicated team operates Monday to Friday, from 9 am to 5 pm.

Weekend and Public Holiday Orders: Orders placed over the weekend or on a public holiday will be attentively processed and dispatched on the following business day.

During Sale Periods: We ask for a little extra patience as dispatch times may extend by an additional 2-3 business days due to the high volume of orders. Should you need your order urgently, we’re here to help—please contact us directly at 1800 33 88 88.

We appreciate your understanding and are here to ensure your Pestrol experience is seamless from order to delivery.

Estimated Delivery Schedules

At Pestrol, we’re dedicated to ensuring your orders reach you promptly. Our delivery time frames are designed to meet your needs swiftly, aiming for a delivery window of 2-5 business days across Australia. Here’s a more detailed look at what you can expect depending on your choice of courier and location:

Australia Post Delivery Estimates:

Upon dispatch, orders sent via Australia Post are expected to arrive within:

  • 1-2 Business Days for NSW/ACT
  • 2-3 Business Days for VIC/QLD
  • 4-5 Business Days for SA/TAS
  • 7-10 Business Days for WA/NT

*For regional areas, please allow an extra 1-2 business days on top of the standard delivery times.

Aramex and Toll Delivery Insights:

For orders dispatched through Aramex and Toll, the delivery experience is designed to mirror that of Australia Post, ensuring consistency across our services. You can anticipate similar time frames to those outlined for Australia Post, depending on your location within Australia.

Special Note for Aerosol Cans:

Please be aware that orders containing our aerosol cans require road transport and thus may take an additional 2 days beyond the standard delivery times for your region.

Unified Delivery Commitment:

Whether your order travels through Australia Post, Aramex, or Toll, we strive to ensure your Pestrol products are delivered within the estimated time frames. Our goal is to provide you with a seamless and efficient delivery experience, regardless of where you are in Australia.

Please note, while we do our utmost to meet these delivery estimates, factors such as public holidays and peak shipping seasons can affect delivery times. We appreciate your understanding and patience in these instances.

While we put our heart and soul into dispatching your orders with lightning speed, we must confess, the ultimate voyage falls under the whimsical mercy of the courier gods. Rest assured, we’re on our knees every day, offering them the finest cardboard boxes and bubble wrap in prayers for expedited deliveries. However, their mysterious ways are beyond our earthly control. We’re biting our nails right alongside you, hoping for a delivery blessed with swiftness and care!

Stay Updated with Your Pestrol Order

Keeping track of your Pestrol order is straightforward from start to finish. Here’s how you can monitor its journey to you:

Order Confirmation and Dispatch:

  • Upon Placement: Right after you place your order, its status will be marked as “Processing” on our website. Look out for an email from us confirming your order has been successfully placed.
  • Upon Dispatch: Once your order is on its way, the status on our website will update to “Complete.” You’ll receive another email from us, this time including a tracking number for your shipment.

Tracking Your Shipment:

  • Email Notifications: The email with your tracking number is your key to monitoring your delivery. If you don’t see it in your inbox, we recommend checking your SPAM folder just in case.
  • Your Pestrol Account: For easy access to your tracking information, you can log into your account on our website at any time.

Courier-Specific Tracking:

  • Australia Post: Orders dispatched with Australia Post can be tracked directly on their website to follow your package’s progress.
  • Aramex: For parcels sent through Aramex, visit and enter your tracking number to see the latest updates.
  • Toll: Shipments handled by Toll are trackable at Just input your tracking number to track your order’s delivery status.

We’re dedicated to making sure you’re informed at every step of your order’s journey. If you have any questions or need further assistance with tracking, please don’t hesitate to contact us.